Capture The Roots of Tribalism - Lack of Empathy Meebo cofounder Seth Sterberg describes watching tribalism unfold in the workplace and unveils his strategy to discount such issues by encouraging his employees to empathize with each other's personal struggles.
Contributor: Rebecca Chason, MDNovember 16, 2015Topics: / Keywords: / / / /
logo-canfamphys Building Physician Resilience • Why do some physicians seem to handle the stress of being a physician well and others become dissatisfied, physically drained, and emotionally exhausted? • This study interviewed 17 physicians with a reputation for resilience in their practice communities. Four key areas contributing to resilience were identified; each of these areas has support in the literature. • While some might argue that resilience is a result of inherited personality traits, some of the factors described in this study as contributing to resilience
Contributor: Scott PetersenNovember 9, 2015Topics: Keywords: / /
logo Characteristics of physicians who report frustration with patients Personal and practice characteristics of physicians who report high frustration with patients differ from those of other physicians. Understanding factors contributing to physician frustration with patients may allow us to improve the quality of patient-physician relationships.
Contributor: chucklesnSeptember 20, 2015Topics: / /
Liminal Thinking Liminal Thinking - The Pyramid of Belief by Dave Gray In this sketch video, Dave Gray postulates that each of us has own reality based upon our individual pyramid of belief. Recognizing that these pyramids are built upon our life experiences and put us at risk of becoming blind to our assumptions and biases is a particularly resonant message for healthcare professionals whose assumptions and biases can have grave implications.
Contributor: Adam SapersteinSeptember 10, 2015Topics: / / Keywords: / / / /
logo-jop Put Conflict Resolution Skills to Work Although confrontation is especially hard for those who are just starting out, or those who are not in positions of authority, avoiding it is a common human trait.
Contributor: Scott PetersenJune 22, 2015Topics: Keywords:
logo-postmedj-art Conflict management: a primer for doctors in training Conflict in the health arena is a growing concern and is well recognised for doctors in training. Its most extreme expression, workplace violence is on the increase. There is evidence that many conflicts remain unsatisfactorily resolved or unresolved, and result in ongoing issues for staff morale. This paper describes the nature of conflict in the health care system and identifies the difference between conflict and disagreement. Using a conflict resolution model, strategies for dealing with conflict as it arises are explored and tips are provided on how to effectively manage conflict to a satisfactory resolution for all parties.
Contributor: Scott PetersenJune 22, 2015Topics: Keywords:
logo-hhspa Conflict and emotional exhaustion in obstetrician-gynaecologists: a national survey Conflicts over treatment decisions are associated with physicians' empathy, gender, immigration history and level of emotional exhaustion. With respect to the latter, conflict in the clinical encounter may represent an overlooked source or sign of burnout among ob/gyns.
Contributor: Scott PetersenJune 22, 2015Topics: Keywords:
TEDx The walk from "no" to "yes" William Ury, author of "Getting to Yes," offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations — from family conflict to, perhaps, the Middle East. (Filmed at TEDxMidWest.)
Contributor: Scott PetersenJune 22, 2015Topics: Keywords:
New York Times To Be Sued Less, Doctors Should Consider Talking to Patients More by Aaron Carroll What might help physicians avoid being sued is getting along better with their patients. Or at least, they could become better communicators.
Contributor: Adam SapersteinJune 10, 2015Topics: / Keywords: / /