jabfm BREATHE OUT A Randomized Controlled Trial of a Structured Intervention to Improve Clinician Satisfaction With “Difficult” Visits.
Contributor: Araina FordJanuary 19, 2017Topics: / Keywords: / /
Taking the HEAT This podcast outlines the tools and skills necessary to take the "heat" from patients, especially when dealing with difficult and/or emotionally charged patients. Some important skills that are explored are communication strategies, de-escalation techniques, setting boundaries and managing expectations. http://www.pediacastcme.org/taking-heat-pediacast-cme-016/
Contributor: Araina FordJanuary 19, 2017Topics: / / Keywords: / / / / / / / /
Kevin MD When a patient evokes an emotional reaction from a physician by Brian Goldman, MD Some patients are “difficult” not because of their pathology, but because they evoke reactions in their providers.
Contributor: AdminJanuary 8, 2015Topics: Keywords: / / / /