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The first time I hated a patient a raw reflection on internal and external conflict in medicine

Contributor: Francesca CiminoApril 2, 2018Topics: Burnout / Communication / Compassion Fatigue / Guilt & Shame / Mindfulness / Provider-Patient Relationship / ReactionKeywords: bias / conflict / reflection

When to take a stand - and when to let it go Ash Beckhan describes the challenges faced trying to fulfill multiple roles while sticking to one's personal integrity.

Contributor: Rebecca Chason, MDNovember 16, 2015Topics: Conflict / Personal ContextKeywords: conflict / personal context

Building Physician Resilience • Why do some physicians seem to handle the stress of being a physician well and others become dissatisfied, physically drained, and emotionally exhausted? • This study interviewed 17 physicians with a reputation for resilience in their practice communities. Four key areas contributing to resilience were identified; each of these areas has support in the literature. • While some might argue that resilience is a result of inherited personality traits, some of the factors described in this study as contributing to resilience

Contributor: Scott PetersenNovember 9, 2015Topics: ConflictKeywords: adversity / conflict / resilience

Put Conflict Resolution Skills to Work Although confrontation is especially hard for those who are just starting out, or those who are not in positions of authority, avoiding it is a common human trait.

Contributor: Scott PetersenJune 22, 2015Topics: ConflictKeywords: conflict

Conflict management: a primer for doctors in training Conflict in the health arena is a growing concern and is well recognised for doctors in training. Its most extreme expression, workplace violence is on the increase. There is evidence that many conflicts remain unsatisfactorily resolved or unresolved, and result in ongoing issues for staff morale. This paper describes the nature of conflict in the health care system and identifies the difference between conflict and disagreement. Using a conflict resolution model, strategies for dealing with conflict as it arises are explored and tips are provided on how to effectively manage conflict to a satisfactory resolution for all parties.

Contributor: Scott PetersenJune 22, 2015Topics: ConflictKeywords: conflict

Conflict and emotional exhaustion in obstetrician-gynaecologists: a national survey Conflicts over treatment decisions are associated with physicians' empathy, gender, immigration history and level of emotional exhaustion. With respect to the latter, conflict in the clinical encounter may represent an overlooked source or sign of burnout among ob/gyns.

Contributor: Scott PetersenJune 22, 2015Topics: ConflictKeywords: conflict

The walk from "no" to "yes" William Ury, author of "Getting to Yes," offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations — from family conflict to, perhaps, the Middle East. (Filmed at TEDxMidWest.)

Contributor: Scott PetersenJune 22, 2015Topics: ConflictKeywords: conflict

Sunday Dialogue: Conversations between Doctor and Patient A series of letters that debate whether clinicians should be assertive or let the patient decide.

Contributor: Adam SapersteinFebruary 10, 2015Topics: Communication / ConflictKeywords: conflict / conversation / debate / discussion / doctor / patient

When the Nurse Disagrees with the Doctor by Theresa Brown How we engage in a dialogue when conflict exists between healthcare professionals is often the most important issue.

Contributor: Adam SapersteinFebruary 10, 2015Topics: Conflict / PerspectiveKeywords: argument / conflict / doctor / nurse / patient / respect

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