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When Doctors Tell Patients What They Don't Want To Hear

Contributor: Francesca CiminoOctober 4, 2017Topics: Communication / Conflict / Death&Dying / Illness & Disability / Mistakes / Perspective / Provider-Patient Relationship / Reaction / TrustKeywords: acceptance / communication / illness / pain

10 ways to have a better conversation Right now America is more polarized than ever. Our lack of effective communication is one of the main contributors to this polarization. In this TED talk, Celeste Headlee outlines some effective strategies for having a healthy conversation.

Contributor: Araina FordFebruary 7, 2017Topics: Communication / Personal ContextKeywords: communication / personal context

Empathy by Dr. Brene Brown What is Empathy? And why is it different from Sympathy? In this brief, candid, and humorous clip, Dr. Brene Brown gives an overview of empathy vs sympathy and how to become more empathetic.

Contributor: Araina FordNovember 18, 2016Topics: Communication / Conflict / Empathy&Sympathy / Loss / VulnerabilityKeywords: communication / connection / empathy / silver linning / sympathy

What the Doctor Said Poem describing a patient's experience when being delivered bad news from their doctor.

Contributor: Karlen BaderMay 13, 2016Topics: Death&Dying / Illness & DisabilityKeywords: communication / diagnosis / disability / dying / illness / news / sickness

Study: Doctors Have Less-Sympathetic Nonverbal Communication With Dying Black Patients A study showing how doctor body language can unintentionally create feelings of mistrust from patients of different race.

Contributor: Karlen BaderJanuary 22, 2016Topics: Communication / RacismKeywords: body language / communication / nonverbal / race / trust

Doctors need to learn about dying, too Dr. Michael Nisco addresses the importance of training physicians in appropriately navigating discussions with their patients on the subjects of death and dying.

Contributor: Karlen BaderJanuary 21, 2016Topics: Communication / Death&DyingKeywords: communication / death / dying / hard conversations

Deceit & I RJ Walker performs this emotion-provoking poem about the large role that deceit undeniably plays in our lives and careers as a tool to save others from pain.

Contributor: Karlen BaderDecember 9, 2015Topics: Communication / Conflict / Death&Dying / Grief / Guilt & Shame / ReactionKeywords: communication / death / deceit / grief / Guilt / lie / lying / poetry

The Tribal Nature of Medicine In this video, Dr. Victoria Brazil discusses tribalism in medicine and how this affects healthcare teams and ultimately patient care. The article further discusses types of teams and offers guidance for building a cohesive and functional healthcare team that is inclusive, rather than exclusive to other "tribes." Note: Registrars in Australia are roughly equivalent to Residents in the US.

Contributor: Rebecca Chason, MDNovember 16, 2015Topics: Bias / Communication / Personal Context / PerspectiveKeywords: bias / click / communication / group / perspective / tribalism

Improving Diagnosis in Healthcare - Patient Narratives Three narratives about diagnostic error and mistakes in healthcare...and how they might be avoided in the future.

Contributor: Adam SapersteinOctober 12, 2015Topics: MistakesKeywords: communication / error / mistake / patient

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