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#GoldenGirls A doctor from Grady Primary Care in Atlanta, GA shares a twitter thread of a patient conversation - an example about how reactions, listening, and empathy made all the difference.

It's a terrible day in the neighborhood... and that's ok. Mr. Rogers may have been a children's television notable, but his lessons in emotion acknowledgement, acceptance, and management are as pertinent for adults as they are for kids.

Topics: Background info / PerspectiveKeywords: emotional intelligence / emotions / Mr. Rogers

The Permission to Feel Dr. Marc Brackett has dedicated his life to studying emotions and to teaching us what he’s learning. In this episode, we talk about how emotional literacy - being able to recognize, name, and understand our feelings - affects everything from learning, decision making, and creativity, to relationships, health, and performance.

Topics: Bias / Perspective / ReactionKeywords: acceptance / emotion / reaction / relationship

Narrative Humility Narrative humility is a philosophy of listening which holds potential beyond health care as well, in any situation where more powerful individuals engage with stories of those who are socially, culturally or politically less powerful. It acknowledges that the listener -- be that a clinician, reporter, policy maker, or teacher -- must willingly place herself in a position of some transparency. The witness must not only see, but be seen, and by doing so, enable herself to see even more clearly.

Topics: Bias / Communication / Perspective / ReactionKeywords: implications / narrative medicine / reaction / story

In on the (Racist) Joke Two soldiers discuss their reactions to and feelings about being complicit with racist joking in their military careers, and what to do next.

Topics: Bias / Racism / ReactionKeywords: racism

Racism in Medicine

Keyword: agenda

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Doctor Priorities vs. Patient Priorities by Danielle Ofri Doctors and patients can have contrasting agendas, viewed through different lenses. The key is not trying to change someone else’s lens, but rather, appreciating the value of their perspective.

Contributor: AdminJanuary 19, 2015Topics: Communication / PerspectiveKeywords: agenda / chronic illness / compromise / denial / lens / patient / perspective / relationship

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