Empathy is becoming a hot topic in teaching and training healthcare professionals. It goes far beyond having a good bedside manner, it requires true understanding of our patients. While it is certainly true that some people are innately more empathetic, most experts believe this is a skill that can be taught. Certainly, medical knowledge and technical skills must be a part of the training that healthcare providers receive. To ignore empathy as part of training, however, is not a viable option. Lack of empathy and compassion can have both direct and indirect impact on the patient care we render. Medical outcomes, medical litigation and reimbursement all are affected by the provider-patient relationship. The ability to empathize with our patients is a huge determinant of the quality of this bond. As an additional benefit, empathy training may also help reduce stress and decrease burnout. In this session, we will explore ways that we can strengthen our abilities to be more empathetic.
To prepare for this session, please take the time to review the included media links:
- Start with the animated short, “What is empathy?”
- Next read the article, “How to teach Doctor’s Empathy.”
- Then watch the TED talk, “Compassion and the true meaning of empathy.”
- Lastly, listen to the podcast, “23 weeks 6 days.”
During our session, we will be exploring empathy and ways to further our ability to bring more of it into our practice of medicine. Begin to think of patients or experiences you have had during which you either felt great empathy or have had difficulty feeling or expressing it. Be honest with yourself, this is not a skill that is easy to exhibit each and every time you care for a patient. As a group we will explore the following questions:
- What is empathy?
- How is empathy expressed?
- What are examples of empathetic language?
- How are thoughts different from emotions?
- What are accurate and active listening? How are they the same? How are they different?
- What is sincerity? Why is it important?
- Are emotions OK in the practice of medicine?